Who it’s for · Tax prep
Walk-ins for tax season. Every client with their preparer.
The walk-in waitlist app for tax preparation offices. Clients scan your sign, pick the preparer who did their taxes last year or next available, and get a smart pass with their place and a real wait. No crowded lobby in March, and no texts to pay for.
Start free14 days free, no card. Then $19.95 a month, or $168 a year.
Bright Ledger Tax Service is our demo tax office, set up in Next. Every screen on this page is real.How Bright Ledger Tax Service runs its walk-ins
The week before the deadline. Four preparers, every desk busy.
They pick their preparer.
The sign at the door has one QR code. Clients scan it, pick Linda, Ray, Grace, Omar or next available, and type a name. Each preparer shows their own wait.
Returning clients get the preparer who knows their file. New clients get whoever is free first.
They wait anywhere.
The smart pass shows their place and a real wait for that preparer, and it updates on its own. Clients run errands or wait in the car instead of filling the lobby.
When their preparer is ready, the pass turns green and says so. It works in Apple Wallet or Google Wallet, and in ten languages, Spanish and Vietnamese included.
Each preparer calls their own next client.
Nobody has to work the front desk. Each preparer calls their next client from their own desk when a return is done, or the front desk calls everyone.
Preparers mark themselves Here, On break or Off, and the waits follow.
You see the whole office from your pocket.
Clients per preparer, average wait, walk-aways and your busiest hours, so you staff the evenings and Saturdays of tax season right.
After the visit, clients rate it. You see stars and comments for each preparer.
The money
Texting walk-ins costs too much. So we don’t.
A busy tax office sees 40 walk-ins a day in season. A texting app sends each one about three texts. At 3¢ a text, 26 days a month, that’s the bill before the app’s own plan. Next sends no texts: the smart pass does that job, with nothing per message and no number to give.
a year, at 40 walk-ins a day
a year for everything. $0 in texts, ever.
A texting app’s published US price of 3¢ a text, October 2026.
Built for how tax offices work
Everything a tax office needs. Nothing it doesn’t.
Returning clients ask for the preparer who knows their file, or take next available.
Clients see who’s quickest, or wait for the preparer they came for.
Each client sees the pass in their own language, from Spanish and Vietnamese to Chinese and Tagalog.
Someone walks up without scanning? Add them with a tap.
Your sign, your banner and your colors on every pass.
Name your office, add your preparers, print the sign. No tablet, no contract.
In a randomized trial, a check-in system cut the wait people felt from 32.8 to 11.9 minutes. More small business statistics →